ADMINISTRATIVE AND BILLING OFFICE
The Administrative and Billing Office is the “go to” for all things City-related.
We can relay messages to various departments and answer questions concerning general rules of the City, utility issues and public records. Payments of all types are also received at this location (utility bills, permits, licenses, fines, rec program sign-ups, etc.).
Regular Business Hours:
Monday–Friday 8:00 am – 4:00 pm (excluding holidays)
Physical Address: 120 North Main Street
Mailing Address: PO Box 108
Administrative and Billing Office Phone: 217-832-4721
City Administrator: Jacki Athey
EMERGENCY SERVICES
The Emergency Services Center contains housing for the City’s fire and police departments, as well as the Carle Ambulance Service (privatized).
These departments handle routine and emergency calls for various situations; the police department also handles local ordinance enforcement.
Requests for copies of emergency reports must be submitted via the CVG FOIA Request Form to the City’s Administrative Office for processing and pick-up.
FIRE
Fire Department Address: 1016 North Sycamore Street
Fire Chief: Charles Black
Email: fire.dept@villagrove.org
POLICE
Police Department Address: 1020 North Sycamore Street
Police Chief: Robert Rea
Email: police.dept@villagrove.org
Information concerning various issues such as the impounding of vehicles or random ordinance violations can be found on the American Legal Publishing website, with newer regulations included on the Government page. Ordinance Violations are best enforced when they are reported immediately to the Police Department at the number listed above.
PUBLIC WORKS
The Public Works Department takes care of all infrastructure of the City, including facilities (roads, alleys, sidewalks and parks) and utilities (water and sewer). General public requests for utility-related work or items such as gravel replacement, tree removal, and sidewalk repair should ALL be directed through the Administrative and Billing Office at 832-4721.
Director: Perry R. Lake
Emergency after-hours contact for utilities: 217-832-4721, option 2
RECREATION
The Recreation Program provides season sports activities for the youth in our community and surrounding area, which currently include baseball, basketball, flag football, soccer , softball, tball and volleyball. An 8-week Summer Dayz park program is also held in Henson Park each year for non-sport and craft activities.
Local parks where the various sports programs are held include Henson, Harrison, Coddington and Richman Parks; private reservation of some park pavilions can be done by submitting a request and the necessary rental agreement to the City’s Administrative Office.
Program Coordinator: Heath Wilson | Email: rec.program@villagrove.org
SENIOR CENTER
The primary use of this property is to provide SBL Peace Meals and social activities, such as puzzles, games and crafts.
Sarah Bush Lincoln Peace Meal Senior Nutrition Program’s mission is to provide quality meals for healthier lives. Peace Meal helps seniors improve their nutrition, sustain their independence and enhance the quality of their life by providing meals, fellowship and connections to other needed services. Delivery from SBL to VG includes a hot noon meal to senior citizens in the Senior Center and further delivery to home bound clients.
Local Site Supervisor for sign-up: Marsha Gordon
Supervisor Phone: 217-832-9078
https://www.sarahbush.org/peacemeal
Click here for the menu.
Usual site hours: Monday–Friday 10:00 am – 2:00 pm (excl. holidays)
Address: 610 Front Street
Peace Meal Site Supervisor and
Activities Coordinator: Melanie Brooks | Site Phone: 217-832-9445
Rental requests for the use of the Senior Center can be directed to the Senior Center phone indicated above – a fee and rental agreement is also required for this when available.